I have been experiencing intermittent internet service so after I received no help from Charter, I decided to change out my modem. So after taking my daughter to the doctor’s office, I stopped by Staples and bought the Zoom cable modem. That was the only model they had, so I bought it at (gasp) full price. I had a coupon for $25 off $100, but this was only $60 so I couldn’t even use a coupon.
Installation was easy and I now have my fast internet back up and running. So every now and then I do end up paying retail.

